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Privacy Policy

Effective Date: September 25, 2026

Total Terrain Property Services (“Total Terrain,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and protect information submitted through our website, advertising forms, quote requests, and other online services.

Information We Collect

When you request a quote or contact Total Terrain, we may collect information such as:

• Your name
• Phone number
• Email address
• Property or service address
• Information about the services you are interested in
• Photos or other information you voluntarily provide about your property
• Any additional information you choose to include in a message or quote request

How We Use Your Information

We use the information you provide to:

• Respond to your requests and questions
• Provide estimates and quotes for our services
• Schedule and coordinate services
• Contact you regarding your requested services
• Provide customer service
• Improve our services and customer experience
• Communicate with you about services you have requested

We do not sell your personal information.

How We Share Your Information

Total Terrain Property Services does not sell or rent your personal information. We may share information when reasonably necessary to operate our business, provide requested services, comply with applicable laws, or protect our rights and property. For example, information may be processed through service providers we use to operate our website, advertising, payment processing, scheduling, or customer communication systems.

Advertising and Lead Forms

We may use advertising platforms such as Meta to advertise our services and collect quote requests. When you submit information through an advertising lead form, the information you provide may be shared with Total Terrain Property Services so that we can respond to your request. We use this information to contact you regarding the service or quote you requested.

Communications

By providing your phone number or email address, you may be contacted by Total Terrain Property Services regarding your quote request, requested services, scheduling, or other related business communications. You may ask us to stop non-essential communications at any time.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and maintain appropriate business records.

Your Choices

You may contact us to ask about the personal information we have collected from you or to request that we update or correct inaccurate information. Certain information may need to be retained when required for legal, accounting, or legitimate business purposes.

Third-Party Websites and Services

Our website, advertisements, or communications may contain links to third-party websites or use third-party services. Total Terrain Property Services is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

Our services are intended for adults and homeowners, property managers, businesses, and other customers. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Total Terrain Property Services
Phone: 970-541-2032
Email: info@totalterrainllc.com
Website: totalterrain.com